Director of Knowledge Management
- Define the knowledge management strategy for our knowledge base and maintain high quality, up-to-date, and searchable content for audiences of varying skill levels.
- Identify and implement the optimal technology suite to support knowledge capture, storage and sharing of both internal and industry data sources through collaboration with internal partners to relevant users.
- Operate across the organization with a focus on enterprise and division specific requirements, change management, curriculum development and subject matter experts to develop and support current and future state.
- Develop a hybrid department-led training and train-the-trainer program to effectively support team members on the effective use of knowledge-sharing tools.
- Monitor the effectiveness of knowledge management processes and make continuous improvements based on feedback and emerging best practices.
- Stay updated on industry trends and technological advancements in knowledge management.
- Foster a culture of knowledge sharing and collaboration within BWF.
- Establish effective communication channels to promote the sharing of insights and expertise.
- Other duties as assigned.
- Bachelor’s degree in Information Management, Knowledge Management, a related field, or equivalent work experience.
- 5+ years of experience in knowledge management or a similar role.
- Demonstrated experience designing, implementing, and maintaining knowledge management processes and strategies.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to work collaboratively and independently.
- Ability to effectively manage multiple projects and competing priorities.
- Strong organizational and ability to prioritize effectively.
- Proficiency with Microsoft Office programs.
- Strong project management skills.
- Commitment to diversity, equity, and inclusion.
- Certification in Knowledge Management (CKM) is a plus.
- This position can be based in our Minneapolis office or remote locally based employees are required to maintain a hybrid office presence).
- Position requires ability to work in a stationary position for majority of workday.
- Continuous use of computer.
- Frequent communication with team via zoom.
- This is an exempt position that requires at least 40 hour of work per week but due to the nature of this role, additional hours are required when deadlines need to be met.
- Overnight travel to firm meetings is sometimes required (up to 10%).
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation and Benefits
BWF offers a comprehensive benefits package including:
- Paid holidays, PTO and volunteer time off.
- 401(k) retirement plan with employer contribution.
- Health insurance with HSA and FSA (medical and dependent care) options.
- Employer paid dental and vision insurance, 100% employer life insurance, short and long-term disability, Long Term Care insurance, and paid parental leave.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
BWF advances our world through collaboration with great nonprofit organizations. We are a full‐service fundraising consulting firm offering assistance with capital campaign counsel, feasibility studies, development assessments, decision science, prospect development, donor relations, professional development and training, advancement services, annual giving, alumni relations, and digital and social marketing. Our commitment to transforming philanthropy is grounded in employing the best tools and techniques. Our collaborative approach brings together insights from our experienced and diverse team to learn from each other, develop new ideas, and create customized, timely solutions.
BWF defines itself as a consulting organization which looks at an institution in its totality—its mission, goals and objectives—and determines how development fits within that context. The firm’s goal is to establish a “partnership” with its clients. In service, the firm is a working team of seasoned professionals with expertise in many different areas who apply their diverse talents to each consulting assignment.
For more information please visit www.bwf.com.
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